Thank you for visiting our site. We are always adding new items, so please check back often. If you don't see what you are looking for, need help with window measuring or just a recommendation please feel free to email us or call our toll free number (888-340-LACE). RETAIL ONLY - NO WHOLESALE INQUIRES PLEASE. Heritage Lace at Flowers & Treasures 334 South Meadowbrook Road Springfield, IL 62711 Toll Free #888-340-LACE (5223) Phone #217-698-3053 sales@hlaceatflt.com LACE CARE INSTRUCTIONS Most of our lace is 100% polyester. Machine wash warm, gentle cycle. Tumble dry until damp, then line dry. Do not bleach. CURTAIN MEASURING INSTRUCTIONS Allow 1.5 to 2.25 times the width of the window for fullness. Example for a window 40" wide, use a ready made curtain 60" wide. Fullness is a matter of taste; you may want more or less than recommended. ORDERING AND PAYMENT You may order here at our website and your order will be placed over a secure Yahoo! server. All information you provide will be held in strict confidence and only used to process your orders. We will never sell your personal information. You may also place your order by the following if you prefer: * Phone order to our toll free number 888-340-LACE * Fax your order to 217-698-3053 * Email your order to sales@hlaceatflt.com * Send your order by mail We accept Discover, American Express, Mastercard and Visa for payment. Your card will not be charged until the order is ready to be shipped. If you do not have a credit card, you may call to arange to send a check or money order in prepayment of your order BROCHURE REQUEST We feel our items are best viewed on our website as all of the images on our site can be enlarged on your monitor simply by clicking on them. However, if you would like us to send you our brochures we would be happy to accomodate you. Just send us an email at sales@hlaceatflt.com and include your Name, Address, and items of interest, or you may click on the REQUEST BROCHURE button on the left side of this screen. Brochures may be included with orders by request. PRIVACY POLICY Flowers & Treasures - Heritage Lace is commited to your trust and respect for your privacy. As a result, it is our policy to keep all personal information we collect for order processing strictly confidential. Click here for our complete privacy statement. RETURN POLICY All items have a 30 day from date of shipment money back guarantee (Less shipping charges). PLEASE CALL OR EMAIL PRIOR TO RETURN OF MERCHANDISE. All returned merchandise must be returned in new condition in the original packaging and not have a smoke odor . Any item returned after 30 days is subject to a 20% restocking charge. Any order returned which was sent with Free Freight(Over $150 order) will be charged the actual shipping cost for the original shipment of the order if the entire order is returned or the items returned brings the original order under $150. All custom cut lace by the yard (Macrame and shelf trim), Designer Vertical Blinds, Roller Shades, Sale Items, and Clearance items are non-returnable. SHIPPING Orders are normally shipped in from 1 to 3 days from receiving it. If your item is out of stock, we will notify you by email of the expected ship date. Most orders are shipped by US Priority Mail. $3.95 for Gift Certificate Only Orders (Under $150) $5.50 for orders under $50.00 $6.95 for orders of $50 and under $100 $8.95 for orders of $100 and under $150 Shipping FREE on orders $150.00 or more (US Only). We will ship to Canada for an additional charge. Illinois residents sales tax will be added to your order |